All Partnership Properties will now be allocated in this way so if you want to be re-housed by Stevenage Homes or the North Hertfordshire Housing Partnership you will have to take part.

Home4U gives you more choice about where you want to live. In the past you may have waited on the Housing Register until the council selected a property for you. Now you can decide which properties you would like to be considered for.

Helping you find a home in Stevenage or North Hertfordshire

Do you need us to explain Home4U?

In Stevenage you can contact the Customer Service Centre on 01438 242666 or textphone 01438 242150 (for people who are deaf or have hearing difficulties).

In Stevenage there is an automated document reader in the centre that reads text aloud. It is free for you to use. You can visit the Customer Service Centre in Danestrete, Stevenage (to the left of HSBC) who will deal with enquiries about Home4U.

Or you can log onto www.stevenagehomes.org.uk.

Stevenage Homes Empty Properties Service Standards Safe, secure, free from damp and clean This Leaflet explains the standards you can expect in your new home, and the repairs we will carry out before and after you move into your new home

In North Herts the North Hertfordshire Housing Partnership is made up of North Herts District Council, North Hertfordshire Homes and Howard Cottage housing association.

You can contact North Hertfordshire District Council on 01462 474000 or visit the Council Offices in Gernon Road, Letchworth and speak to a member of staff.

You can contact North Hertfordshire Homes on 01462 633397.

You can contact Howard Cottage Housing Association on 01462 683307.

You can also download the North Hertfordshire Housing Partnerships Common Allocations Booklet

At both centres there are computers for you to place your bids online, again free of charge.

We can make information available on request:

• In large print
• On audio (information on CD)
• In different languages

If you have other requirements, please contact us to discuss alternative ways of taking part in the Home4U scheme. We will do our best to help.

On Wednesday 17th February we need to carry out essential maintenance on this website which means that it will be unavailable from 8am to 12 noon on that day. We do apologise for the inconvenience.