Home4U

Home4U is our Choice Based Lettings Scheme.

Follow the links below for information about using the Home4U scheme.

Welcome to the Home4U User Guide
Helping you find a new home and Application information
More Choice – Registered Providers
How Home4U Works
Adverts, Viewings & Offers
New Customer Interview
Feedback
Bidding
What Type and Size of Property can I bid for?
What happens if I am homeless?
What if I am in rent arrears?
General Information
Languages and Format Information
Stevenage Homes Empty Properties Service Standards

The scheme is for all social housing (this is the name for all homes that are owned by Stevenage Borough Council, or by Registered Providers, RPs) and all properties will be let in this way. Home4U gives you more choice about where you want to live. In the past you may have waited on the Housing Register until the Council selected a property for you. Now you can decide which properties you would like to be considered for. Asking to be considered for one of the homes advertised is called ‘bidding’. Later in the magazine we will show you the different ways you can bid for a property.

Asking to be considered for one of the homes advertised is called ‘bidding’.

Home4U is available to everyone on the Housing Register, including:
- Transfer Applicants - existing tenants who would like to transfer to a new home.
- Homeseekers - new applicants who are waiting on the Housing Register.

Opening Hours for Stevenage Customer Serevices Centre
Monday to Friday 8.30am – 5.30pm

Telephone
Monday to Friday 8.00am – 6.00pm

Opening Hours for North Hertfordshire District Council Offices in Letchworth
Monday to Friday 9.00am –5.00pm

All social housing will now be allocated in this way so if you want to be re-housed you will have to take part.

The feedback section of the Home4U magazine will help you to understand the housing situation in Stevenage and North Hertfordshire. You will be able to see how many properties of each type are available, how many people have applied for them and the band and points level of successful applicants.

If you decide that you may not be successful you can look at other ways to solve your housing difficulties.

You should be able to find all the information you need on this site, but if you have any questions about Home4U you can contact the Customer Service Centres or the Lettings team of Stevenage Borough Council or North Hertfordshire Housing Partnership. Contact details are available on this site Contacts

this site was created for Home4U by Sector [UK] Ltd in partnership with LHS