Stevenage Home4U

Bidding on issue 50 will close at 2pm on Wednesday 19 November 2008

Welcome to Stevenage’s new Choice Based Lettings Scheme, Home4U.

All Council Properties will now be allocated in this way so if you want to be re-housed by Stevenage Homes you will have to take part.

Home4U gives you more choice about where you want to live. In the past you may have waited on the Housing Needs Register until the council selected a property for you. Now you can decide which properties you would like to be considered for.

Stevenage Homes Empty Properties Service Standards
Safe, secure, free from damp and clean
This Leaflet explains the standards you can expect in your new home, and the repairs we will carry out before and after you move into your new home.

Do you need us to explain Stevenage Home4U?

The Customer Service Centre deals with most enquiries about Stevenage Homes including Stevenage Home4U. If they are unable to deal with your enquiry they will transfer you to a
member of the Housing Needs Team who will be able to help.

Contact the Customer Service Centre on 01438 242666 or textphone 01438 242150 (for people who are deaf or have hearing difficulties).

Or visit the Customer Service Centre on Danestreet (to the left of HSBC) and speak to a member of staff.

Or you can log onto www.stevenagehomes.org.uk.

There is a document reader in the centre that reads text aloud and this is free for you to use and there are computers in the centre for you to place your bids online.

We can make information available:
- In large print
- On audio (information on CD)
- In different languages.
If you have any other requirements, please contact us to discuss alternative ways of getting Home4U. We will do our best to help.